Returns & Exchanges

At Henry of Pelham, we stand behind the quality of our estate-grown wines and specialty food products. If you are not entirely satisfied with your purchase, we are here to assist with a streamlined return or exchange process.

1

Contact Support

Email our cellar door team within 14 days of receipt with your order number and details regarding the specific item you wish to return.

2

Verification

Our team will review your request to ensure it meets our quality guarantee standards for corked wine or damaged gourmet goods.

3

Return Shipment

Once approved, securely repack the items in their original packaging and use the provided prepaid shipping label to send the products back to our winery.

4

Refund Processing

After receiving and inspecting the returned items, we will issue a full refund to your original payment method or arrange for a replacement shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing